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Bekunin

Quest 2 problem

Added Bekunin 26.07.2019, 23:25

i already bought a package $4.99 ,so i have to screenshot the receipt ot what ???


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M

Khaela

26.07.2019, 23:47

Hello Bekunin! You have to forward the confirmation mail of your payment to tasks@gamekit.com You can also join your profile link in case they need it. If you do everything correctly, you should get your points in max 2 weeks.

8

Bekunin

27.07.2019, 01:49

i try to forward the confirmation mail but it doesn't work .it say can't delivered

M

Khaela

27.07.2019, 02:03

Another solution is to take a screenshot of the confirmation mail and just make a new message without forwarding it. Make sure its good quality enough so the admins can read it.

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Bekunin

27.07.2019, 15:39

Still can't do this, it keep saying "A delivery loop was detected which causes this email to be undeliverable"

M

Khaela

27.07.2019, 16:32

Hello. The only solution for you now is to contact the support here : https://gamekit.com/faq/ Explain the situation as best as you can. With a screenshot of your payment confirmation mail joined with the ticket.