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Kojima

Quest 2 screenshot

Added Kojima 25.07.2019, 01:36

I have activated my product. I took a screenshot of the global map not full screen nor cropped , With my gold visible. I also forwarded the email its name follows Confirmation of the order no. -5-TO-49Z4-1QYY. I was denied. Can someone please explain to me in detail what i have to do. The instructions are very non specific and the explanation non specific too.


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6

Kojima

25.07.2019, 01:42

what i mean by activated my product is. I put in my code and bought and bought a subscription for 5$ because it states in the quest "Select 1500 gold or any other bundle worth $5" Because it says "or any other bundle worth $5" i bought a subscription

6

Kojima

25.07.2019, 01:43

*I put in my code and bought a subscription*

6

Kojima

25.07.2019, 03:30

I have realized my mistake. I have forwarded the receipt from xsolla to the given email and i have also resent my screenshot through the game's screenshot upload

M

SwegSquirtle

25.07.2019, 05:16
1 Like

Hello, Kojima. Please note that your screenshot will automatically be denied if you send it directly to our site. Include it in the email and wait up to 2 weeks for it to be manually accepted.