Gamekit accepted my Level 5 pic but not my Level 10???

Added _ 07.03.2018, 14:12

"Unfortunately, our team has detected irregularities, and we can not accept this task. Rejection reason: The nickname entered in the site is different from the nickname in the screenshot" Then why was my first picture accepted, but not the second? They're both exactly the same, I have both still.

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21.03.2018, 00:29

same thing with me,they finally accepted my level 5 ,after making 3 char.than denied my level 10 with the same char.says not same nickname.i think this whole thing is a scam.