Nickname issues

Added mememachine123 14.02.2019, 18:42

So I sent a screenshot for the stage 2 challange (reach level 15) but it was rejected due to the nickname in the screenshot being different to the nickname given on this website, I think I may know why. In Star Trek Online you have your profile name (which I entered in this website) and then a name for your captain. In the screen shot the name of my captain was shown but not my account name (which is different) and I dont know if it is possible to get a screenshot showing your level and account name. What should I do?

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14.02.2019, 23:41

Hello, mememachine123. Please remember to always enter the name that is visible in game for any tasks on our site. In this case, you will have to contact support at https://gamekit.com/faq/ and see if they can do anything to help you.


Supreme Gelynn

14.03.2019, 12:30
1 Like

I know this is old, but for others who have this issue: it's best to start over and name your player character. I've used services similar to this site. Always, always, always name your character the nickname you know will be used in the screenshot. Not all game companies allow you to use the same login username as your character username.

While I had issues on B&S, typically it's best to go download the game, create your character, then enter that nickname before uploading your screenshot. Don't level until you see the next task, so that you don't overshoot the required "noob" level.

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