Nickname issues I know this is old, but for others who have this issue: it's best to start over and name your player character. I've used services similar to this site. Always, always, always name your character the nickname you know will be used in the screenshot. Not all game companies allow you to use the same login username as your character username. While I had issues on B&S, typically it's best to go download the game, create your character, then enter that nickname before uploading your screenshot. Don't level until you see the next task, so that you don't overshoot the required "noob" level.