15
Jozelem

It's been a month since I order Minecraft

Added Jozelem 06.04.2018, 21:43

Last month I order Minecraft using the points I had earn, but I have yet to receive it.
I was wondering if I will receive it soon. because in my orders it said it should have been sent not later than yesterday.
thanks for any help.


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20

player7

07.04.2018, 11:05

I had something similar happen to me, A few months ago I ordered a gift card and I had to wait 1 month + 1 week overtime. I asked a mod what the problem was and they told me "our suppliers had some problems with the codes and their delivery. Our mods have to double check each order, hence why it's taking so long, it will be fixed soon." Seems like the problem still hasn't been fixed. It's best to ask a mod directly about the problem, send them a ticket and they'll tell you what the problem is or why it's taking so long.

15

Jozelem

07.04.2018, 22:34

Thank you, that really helps

14

Telion

07.05.2018, 07:55

Orders are delayed a lot recently. All the users and products experience delays. My orders are late too. I would suggest you waiting at least 1 more week after the order max delivery date and then contact support asking if they missed your order for some reason.

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