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8
miraiedge

How do I cancel or refund an order?

Added miraiedge 23.05.2017, 23:27

I wonder if it's possible to refund an order.


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24

Black

23.07.2017, 15:12

Once you order something, you can only cancel it on the same day it is ordered. If it reaches the next day, gamekit won't allow you to cancel the order anymore.

13

Jesse

02.01.2018, 03:19
1 Like

do we get our points back if we cancel the order

19

forjdfd2017

02.01.2018, 23:40

I had my order cancelled and points refunded by sending a ticket to support just a few days ago. I told them I just got a skin shard of the reward I ordered and was it possible to refund my points or get another skin at the same amount of points/rp, the moderator refunded my points and said I can use the points for whatever I wanted to use them for. So the answer is yes it is possible, also I put the ticket in before they sent a friend request in game.

7

Alex

06.10.2018, 06:31

How do we cancel the order?

M

SwegSquirtle

06.10.2018, 07:55
1 Like

You are able to cancel an order within a certain period of time on the order screen. After that, you would have to contact support to cancel it. You can contact support at https://gamekit.com/faq/

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