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Lucas

Quest #1 screenshot not accepts?

Added Lucas 12.08.2018, 22:42

Quest #1 states: Unlock a global map and show your village with your nickname on it.

I did this, I sent a screenshot which was taken on the global map, and my village, with the name KamiKoroshi, was visible.

So how can it then be rejected?


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M

SwegSquirtle

12.08.2018, 23:34

Hello, Lucas. Please make sure you are using a new account, you are using the correct name, that you have not tampered with the screenshot in any way, and that you took a screenshot of the full browser on your PC. If you are using the mobile version of the game, you will have to start playing on a PC. If you seem to have given us the wrong name, please contact support so we can help with this situation. You can contact support here: https://gamekit.com/faq/

5

Lucas

14.08.2018, 18:29

I am using the correct name. Also, put a screenshot of my whole screen...
I guess I'll try again.
Is a new account, created the same day I submitted the quest.
The screenshot was brand new.