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- snapshot not getting approved

i did the game of thrones game got past level 3 castle level in 15 mins didn't realize that you have to post the picture with the exact level 3 or it doesn't accept it this is ridiculous can you please fix this or help me move to next quest i only started this game for points and feel ripped off now.
Hello, Ty. Your task was rejected because you completely passed the objective by over 2x. This is not something that could have been done in a few minutes, and it appears to be an old account. Please contact support at https://gamekit.com/faq to see if they can do anything for you in this situation.