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Samuels

Unspecified requirements for screenshot got me trouble

Added Samuels 14.05.2018, 08:12

Hello, the request for the 600 points in Forge of Empires never specified that I need to have a link in my screenshot of the game itself and therefore has left me stranded with 900 points instead of 600 as I have progressed through the game and taken screenshots of each point phase (700,800,900) and now that it is asking for a resend of the 600 point screenshot I have nothing but the 900 with the link.

I feel as though being more specific with these requests wouldn't cause such problems and I'd like someone to please take a look at this; it is quite bothersome.

Thank you.


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17

jinghuw

15.05.2018, 01:57

Hi Samuels,
thank you for your input! Please contact support @gamekit.com/faq and show them both screenshots. I'm sure they will be able to help you.

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