19
capresto10

ss for 1st quest reected

Added capresto10 21.03.2018, 00:09

My ss for build 2 potteries got reected cause "ss was modified/falsified",it wasnt so what now


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19

capresto10

21.03.2018, 00:11

i already submitted a ticket

16

ManOfMadness

22.03.2018, 00:07

Did you submit the screenshot with the time / date on the bottom and the name and every visible? I've had one of my screenshots get rejected before for another game, double checked everything, resubmitted, and it was accepted.

14

Telion

22.03.2018, 08:33

For successful screenshot you need: visible url(the full link at the top of the browser), your name(either top left of the game screen or bottom bar with friends where your name is visible), the quest building which, for convenience of the staff may ba hover over to display its name. I got past all 3 quests so far.

13

Hans

22.03.2018, 10:02

Hi.
I have sent this picture where 2 potteries are visible and my nickname in top left corner. Yet still refused. What Should I send then? Any examples?
https://imgur.com/a/pCqJw

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