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No points! (FFXV: A New Realm)

Added Nikki 30.05.2018, 16:43

There's no FFXV: A New Realm forum, so I'm putting this here. Usually when I do the "send link to email" quests, points are rewarded mere seconds after completing the task. No such luck this time. I got to level 6 and haven't received a thing. The first time I used the link, it took me right to the play store page to download it. There was a problem with the game, so I had to uninstall and reinstall. I tried using the link again, it took me to a spammy "you won! click this link for your virus.. er.. prize!" page instead of the play page, so I just downloaded it from the store myself. It should have already been linked to my account (it was the same game, and had the same amount of progress as I had before I encountered the error that required a reinstall). Got to level 6, still waiting on points!

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30.05.2018, 17:13

Hi, thanks for notifying us on this. Can you message me a screenshot of the link redirecting you to the wrong page? I believe you didn't earn your points because the account was not directly linked to your GK account. If you send me a screenshot of your character as well I can see if you are eligible for the points. Thanks!



31.05.2018, 14:58

How can I send screenshots to you? I can't send them in messages.



01.06.2018, 06:26

I was also directed to the spam site upon opening the emailed link.

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