7
Andru

Quest Denied

Added Andru 15.09.2018, 23:00

Ok it said to reach level 10 on my character. I did, i uploaded the picture of my character and the level reached, it was denied they claim i "cropped" the photo that's how the damn screenshots came out in my game. SO now i have to restart that character relevel to 10 because the screenshot was "cropped" what info was missing that was required? why was it denied for being "cropped" it showed the 2 things in the mission description were completed, these are timed and it takes even more time for you to deny or accept these when turned in. Please explain why this happens.


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M

SwegSquirtle

15.09.2018, 23:06
1 Like

Hello, Andru. We require our users to send a screenshot of either the full window or their full screen in order for us to accept the screenshot. If you took the screenshot correctly, please try to resubmit it. If you have done that but it is still getting denied, please contact support at https://gamekit.com/faq/

7

Andru

16.09.2018, 06:38

ok thank you, i get that now. thank you though for clarifying this, it will help me in the future. :D

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