Quest 1 so you can send the right screenshot u can try this 1. open playerdetails (top of the screen) 2. click on Profile to show ur name 3. go with ur mouse over ut townhallo (don´t click it )it will popup the townhall level 4. press print,PTRS or druck whatever u have (https://images.gutefrage.net/media/fragen-antworten/bilder/2892476/0_original.jpg?v=1235145017000) 5. open paint and paste the screenshot 6. Save it and send this like this one (https://picload.org/image/wrclirr/saddasdsa.png) CYA hope they take it Good luck! !!!