Awards and orders

  • My order is late, what should I do?

  • Why do I have to enter my phone number and home address?

  • Are Prizes free?

  • I ordered a prize, when do I get it?

  • Can I modify or cancel my order?

  • How do I check the status of my order?

  • Why do I have to wait so long for my prize?

  • Problems with rewards